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Jenni AI Premium – (1 Month)

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Jenni.ai is an advanced writing assistant that leverages artificial intelligence to enhance the writing process for students, researchers, and professionals. It offers a suite of features designed to improve writing efficiency and quality.

Key Features:

  • AI Autocomplete: Jenni predicts and suggests the next part of your sentence, helping to maintain writing flow and overcome writer’s block.

  • In-Text Citations: Automatically generates accurate citations in various styles, including APA, MLA, IEEE, and Harvard, streamlining the referencing process.

  • Paraphrasing and Rewriting: Assists in rewording sentences to improve clarity and originality while maintaining the intended meaning.

  • Plagiarism Checker: Ensures the originality of your content by detecting potential instances of plagiarism.

  • Research Library Integration: Allows you to upload PDFs and manage your research materials within the platform, facilitating seamless access to relevant information.

At Soft Office BD, we ensure uninterrupted access to the tools and services we provide. However, to maintain fairness and transparency, we require all users to follow the guidelines below. Please review this warranty policy carefully before using our services.

1. Single Device Access

  • Your access is limited to one device only. Once access is provided, it is locked to the device you select.
  • Logging in from multiple devices or attempting to change the device will void your warranty.

Example: If you use your laptop for access, you cannot later switch to a mobile device or another laptop.

2. No Modifications to Account
Users must not make any changes to the account, including but not limited to:

  • Updating the email address.
  • Changing the password.
  • Modifying billing or subscription settings.

Example: If you change the account password without informing us, your access will be suspended, and the warranty will no longer apply.

3. Extension Use
If access is provided through a browser extension or password manager:

  • Do not uninstall the extension.
  • Do not clear your browser data or reset your browser.
  • Do not remove the access manually.

Example: If you clear your browser data or uninstall the extension, you will lose access permanently, and the warranty will be void.

4. No Account Sharing

  • Sharing your login details or account credentials with others is strictly prohibited.

Example: If another person logs into your account using your credentials, your access will be revoked without any replacement or refund.

5. Reporting Issues

  • Any technical or access-related issues must be reported immediately to our support team via email, WhatsApp, or Messenger.
  • Delayed reporting may affect your eligibility for warranty coverage.

Example: If you experience a login issue but report it weeks later after trying unauthorized fixes, we may not be able to assist you under the warranty.

6. Exclusions from Warranty
The warranty does not cover:

  • Issues caused by user errors, such as multiple device logins or clearing the extension.
  • Downtime or restrictions imposed by the official tool provider due to maintenance or updates.
  • Misuse of the account for illegal activities or purposes beyond the tool’s intended use.

7. Important Notes

  • We are committed to ensuring a smooth experience for all users. However, misuse or failure to follow these rules will void the warranty.

Example: If you delete the extension and later ask for reinstated access, it will not be possible under the warranty terms.

8. Contact for Support
For any questions or assistance, please contact us through:

1. How the access will be provided? Is it personal or shared account?
Access will be given through our Extension. You will get a tutorial instantly after completing the order to setup & login to your purchased account. And this is shared account.

2. From How many device can I access the account?
You can access the account from constant one Laptop or PC, You can't login from multiple devices or change the device once the access is given.

3. Can I Use this account from my mobile?
No, we don't provide any tools or accounts for mobile access. So if you don't have any laptop or desktop then please don't place any order in our website. Otherwise there will have no refund option as the access is automatically generated as soon as you place an order.

4. How long does it take to get access after payment?
Usually access is provided instantly after payment. If we are not online and you need urgent access, you can contact us via WhatsApp or Messenger for a faster response.

5. What are the available payment methods?

  • For Bangladesh: bKash, Rocket, and Nagad.
  • For International Users: Visa, Mastercard, American Express, PayPal.

6. What if I don’t have the listed payment options?
If none of the payment options are available to you, unfortunately, you won’t be able to purchase our services. You can try to arrange one of these options or seek help from someone who has access to them.

7. What should I do if I encounter an issue after receiving access?
We provide a full-time account replacement warranty. If you face any issues, inform us immediately. However, if you remove the extension, make unauthorized changes, or do not follow our instructions, the warranty will no longer apply, and we won’t be able to provide a replacement or support im that case.

8. What happens if I remove the extension or access?
If you remove the extension or access from your browser, your account will be permanently deactivated. This will be your responsibility, and no replacement or warranty will be provided.

9. What is the refund policy?
Refunds are only available if we fail to deliver the promised access. Refund are not applicable if you can't follow the access tutorial, don't have laptop or desktop & for any other reason. So,please ask any questions before completing your payment, as no refunds will be provided for any other reasons.

10. How can I contact support?
For any assistance or inquiries, you can reach us through:

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