Refund Policy
Premium Account Wholesaler
At Premium Account Wholesaler, we strive to provide reliable, secure, and satisfactory services. Please read this Refund Policy carefully before making a purchase.
1. Eligibility for Refunds
1.1 Full Refunds
A full refund will be issued under the following conditions:
- We fail to deliver access to the purchased tool or account within 24 hours of confirmed payment.
- The service becomes unavailable due to technical issues caused by us and cannot be resolved within a reasonable timeframe.
1.2 Partial Refunds
Partial refunds may be provided for single-tool plans in the following situations:
- The tool remains non-functional for more than 48 hours due to technical issues caused by us.
- Only a portion of the service is affected while other tools or features continue functioning properly.
2. Non-Eligibility for Refunds
Refunds will not be granted under the following circumstances:
- User errors, including logging in from multiple devices or switching devices after activation.
- Removing, disabling, or uninstalling required extensions or components.
- Temporary service interruptions due to maintenance or updates by the official tool provider.
- Personal preference changes, including dissatisfaction after successful delivery.
- Refund requests submitted more than three (3) days after activation.
- Attempting to inspect, tamper with, or open developer tools (DevTools) may result in permanent suspension and void refund eligibility.
3. Refund Request Process
3.1 Reporting Issues
To request a refund, contact us through one of the following channels:
📧 Email: admin@premiumaccountwholesaler.com
📱 WhatsApp: +880 1521-766294
💬 Live Chat: Available on our website
3.2 Required Information
Please include the following details when submitting a request:
- Proof of payment (transaction ID or screenshot)
- Order ID and registered email address
- Name of the tool or service purchased
- Reason for the refund request
4. Contact Information
If you have questions about this Refund Policy, please reach out to us:
📧 Email: admin@premiumaccountwholesaler.com
📱 WhatsApp: +880 1521-766294
💬 Live Chat: Available on our website